Merchant & Partner Support

Dedicated assistance for our valued Brand Partners, Recipe Owners, and Franchise Kitchens. We're here to help you succeed.

How to Reach Us

Partner Dashboard Support

Access integrated support features directly within your dashboard for quick assistance on platform-related issues.

Go to Dashboard

Email Support

Reach our dedicated partner support team via email at support@frefoos.com for detailed inquiries.

Email Us

Community Forum

Connect with other partners, share insights, and find answers from peer experiences in our community.

Visit Community

Self-Help Resources

Help Center & FAQs

Find answers to common questions and detailed user guides.

Frefoos Academy

Access training modules and courses to master the platform.

Support Availability

Our primary support channels (Email, Dashboard) are monitored during standard business hours: [ Monday - Saturday], [ 09:00 AM - 8:00 PM IST].

We aim to respond to inquiries within [ 24 business hours]. Resolution times may vary depending on the complexity of the issue. Please refer to your Partnership Agreement for specific Service Level Agreements (SLAs), if applicable.